QUALITY MANUAL

The Internal Quality Assurance System (I.Q.A.S.) of D.U.Th. was approved by the Senate’s Decision with protocol number DUTH/ADYKD/SYGK/35201/2335/638 (Government Gazette 2024 Vol.B).

Purpose and scope of the Internal Quality Assurance System of D.U.Th.:

1. The purpose of the I.Q.A.S.-D.U.Th. is to achieve high quality in the operation of the Democritus University of Thrace and the continuous improvement of its educational and research work, as well as the effective operation and performance of its services, in accordance with international practices, in particular those of the European Higher Education Area and the principles and guidelines of the HAHE.
2. The I.Q.A.S.-D.U.Th. includes all those processes and procedures required by the Institution for the systematic implementation of quality assurance in order to improve the educational and research work carried out at the Foundation, and in particular the implementation of procedures for the accreditation of its curricula as required by legislation.
3. The scope of application of the I.Q.A.S.-D.U.Th. is the academic accreditation of all study programmes, the accreditation of the I.Q.A.S.-D.U.Th. as well as the implementation of quality assurance procedures in the academic and research units, administrative services and structures, and human resources of D.U.Th.

PROCEDURES OF IQAS
PROCEDURE D-1.1 PLANNING, APPROVAL, REVIEW AND EVALUATION OF THE QUALITY POLICY
PROCEDURE D-2.1 ALLOCATION AND MANAGEMENT OF FUNDING
PROCEDURE D-2.2 ALLOCATION AND MANAGEMENT OF INFRASTRUCTURE
PROCEDURE D-2.3 ALLOCATION AND MANAGEMENT OF EQUIPMENT
PROCEDURE D-2.4 ALLOCATION AND MANAGEMENT OF HUMAN RESOURCES
PROCEDURE D-2.5 TRAINING OF HUMAN RESOURCES
PROCEDURE D-3.1 APPROVAL-MONITORING-REFORM OF THE INSTITUTION’S STRATEGIC PLANNING
PROCEDURE D-3.2 PREPARATION OF THE ANNUAL OBJECTIVES
PROCEDURE D-3.3 PREPARATION OF THE PROGRAMME PLANNING AGREEMENT
PROCEDURE D-4.1 INTERNAL EVALUATION
PROCEDURE D-4.2 MANAGEMENT REVIEW
PROCEDURE D-4.3 CORRECTIVE ACTIONS
PROCEDURE D-5.1 COLLECTION OF QUALITY DATA: MEASUREMENT – ANALYSIS – IMPROVEMENT
PROCEDURE D-5.2 MEASUREMENT OF STAKEHOLDER SATISFACTION
PROCEDURE D-5.3 MANAGEMENT OF STUDENT COMPLAINTS
PROCEDURE D-5.4 PREPARATION OF A REPORT ON QUALITY ASSESSMENT OF ACHIEVEMENTS
PROCEDURE D-5.5 UPDATING OF INTERNATIONAL RANKING TABLES
PROCEDURE D-5.6 EVALUATION OF TEACHING WORK
PROCEDURE D-6.1 DISSEMINATION OF INFORMATION
PROCEDURE D-7.1 PREPARATION OF EXTERNAL EVALUATION
PROCEDURE D-7.2 IMPLEMENTATION OF EXTERNAL EVALUATION AND FOLLOW-UP
PROCEDURE D-8.1 DESIGN AND ESTABLISHMENT OF STUDY PROGRAMMES
PROCEDURE D-8.2 MODIFICATION OF STUDY PROGRAMMES
PROCEDURE D-9.1 STRUCTURE – ORGANISATION – OPERATION OF IQAS
PROCESSES OF IQAS
PROCESS P.1 QUALITY ASSURANCE POLICY
PROCESS P.2 ALLOCATION AND MANAGEMENT OF RESOURCES
PROCESS P.3 STRATEGIC PLANNING OF THE INSTITUTION
PROCESS P.4 INTERNAL EVALUATION
PROCESS P.5 QUALITY DATA COLLECTION
PROCESS P.6 INFORMATION DISSEMINATION
PROCESS P.7 EXTERNAL EVALUATION
PROCESS P.8 ESTABLISHMENT AND MODIFICATION OF CURRICULA
PROCESS P.9 STRUCTURE – ORGANISATION OF IQAS

 

The Quality Manual of the Internal Quality Assurance System (I.Q.A.S.) describes in detail the structure and organization of the Institution’s I.Q.A.S. and describes the it’s quality policy as well as the individual policies for each activity of the I.Q.A.S. The necessary documentation and information flow forms are also included.

The Quality Manual of the Internal Quality Assurance System (I.Q.A.S.) of D.U.Th. can be found below in .pdf format: