PROCEDURES AND PROCESSES OF IQAS

The Internal Quality Assurance System (I.Q.A.S.) of D.U.Th. was approved by the Senate’s Decision with protocol number DUTH/ADYKD/SYGK/35201/2335/638 (Government Gazette Vol.B’ 2341/19-4-2024).

Purpose and scope of the Internal Quality Assurance System of D.U.Th.:

  1. The purpose of the I.Q.A.S.-D.U.Th. is to achieve high quality in the operation of the Democritus University of Thrace and the continuous improvement of its educational and research work, as well as the effective operation and performance of its services, in accordance with international practices, in particular those of the European Higher Education Area and the principles and guidelines of the HAHE.
  2. The I.Q.A.S.-D.U.Th. includes all those processes and procedures required by the Institution for the systematic implementation of quality assurance in order to improve the educational and research work carried out at the Foundation, and in particular the implementation of procedures for the accreditation of its curricula as required by legislation.
  3. The scope of application of the I.Q.A.S.-D.U.Th. is the academic accreditation of all study programmes, the accreditation of the I.Q.A.S.-D.U.Th. as well as the implementation of quality assurance procedures in the academic and research units, administrative services and structures, and human resources of D.U.Th.

Below you can find all the files and the corresponding forms, which are required for the implementation of the Internal Quality Assurance System of D.U.Th.:

PROCEDURES OF IQAS
PROCEDURESSTANDARD FORMS
D-1.1 PLANNING, APPROVAL, REVIEW AND EVALUATION OF THE QUALITY POLICY
D-2.1 ALLOCATION AND MANAGEMENT OF FUNDING
D-2.2 ALLOCATION AND MANAGEMENT OF INFRASTRUCTURE
D-2.3 ALLOCATION AND MANAGEMENT OF EQUIPMENT
D-2.4 ALLOCATION AND MANAGEMENT OF HUMAN RESOURCES
D-2.5 TRAINING OF HUMAN RESOURCES
D-3.1 APPROVAL-MONITORING-REFORM OF THE INSTITUTION’S STRATEGIC PLANNING
D-3.2 PREPARATION OF THE ANNUAL OBJECTIVES
D-3.3 PREPARATION OF THE PROGRAMME PLANNING AGREEMENT
D-4.1 INTERNAL EVALUATION

Ε.4.1-01 Schedule of IE

Ε.4.1-02 Status of Findings

Ε.4.1-03 Q. of IE USP-PSP

Ε.4.1-04 Action Plan of IE

Ε.4.1-05 Q. of IE/Process

Ε.4.1-06 Q. of IE KEDIVIM

D-4.2 MANAGEMENT REVIEW
D-4.3 CORRECTIVE ACTIONS
D-5.1 COLLECTION OF QUALITY DATA: MEASUREMENT – ANALYSIS – IMPROVEMENT
D-5.2 MEASUREMENT OF STAKEHOLDER SATISFACTION

Ε.5.2-01 Q. Boarder Satisfaction

Ε.5.2-02 Q. Feeding Satisfaction 

Ε.5.2-03 Q. Services Satisfaction

Ε.5.2-04 Q. MODIP Satisfaction

Ε.5.2-05 Q. Department Satisfaction

D-5.3 MANAGEMENT OF STUDENT COMPLAINTS Ε.5.3-01 Complaint Form
D-5.4 PREPARATION OF A REPORT ON QUALITY ASSESSMENT OF ACHIEVEMENTS
D-5.5 UPDATING OF INTERNATIONAL RANKING TABLES
D-5.6 EVALUATION OF TEACHING WORK
D-6.1 DISSEMINATION OF INFORMATION
D-7.1 PREPARATION OF EXTERNAL EVALUATION
D-7.2 IMPLEMENTATION OF EXTERNAL EVALUATION AND FOLLOW-UP

E-7.2-01 Action Plan

E-7.2-02 Monitoring Report

E-7.2-03 Progress Report

D-8.1 DESIGN AND ESTABLISHMENT OF STUDY PROGRAMMES
D-8.2 MODIFICATION OF STUDY PROGRAMMES

Ε-8.2-01 Commission proposal

Ε-8.2-02 Completeness control

D-9.1 STRUCTURE – ORGANISATION – OPERATION OF IQAS

The Quality Manual of the Internal Quality Assurance System (I.Q.A.S.) describes in detail the structure and organization of the Institution’s I.Q.A.S. and describes the it’s quality policy as well as the individual policies for each activity of the I.Q.A.S. The necessary documentation and information flow forms are also included.

The Quality Manual of the Internal Quality Assurance System (I.Q.A.S.) of D.U.Th. can be found below in .pdf format: